Razorpay Off Campus Fresher Hiring 2025 | Junior Associate

Job Overview

Razorpay has invited applications for the recruitment of Junior Associate. The job location is Bengaluru. Candidates with any Bachelor’s Degree qualification can apply for this position. Immediate joiner is preferred here.

Razorpay offers a fast, affordable and secure way for merchants, schools, ecommerce and other companies to accept and disburse payments online.

Interested candidates meeting the eligibility criteria for this post are requested to apply online as soon as possible before the link expires. The apply online link is available under “How to Apply?” section. The links for the detailed job notification, eligibility criteria, applying online and other details are available here.

Razorpay Off Campus Fresher Hiring 2025 Details:

Experience: Freshers

Post Name: Junior Associate

Qualification: Any Bachelor’s degree

Batch: Recent Batches

Salary: Rs. 4 – 5 LPA (expected)

Last Date to apply: As soon as possible

Job Locations: Bengaluru

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About the Job

The job involves monitoring transactions/ merchants to identify risk/fraud and take necessary action immediately.

Responsibilities

Keep a constant watch on transactions and merchant activities to detect potential risks or fraudulent actions and respond swiftly.
Manage transaction-related issues and resolve any customer complaints arising from transaction discrepancies.
Coordinate with partner banks and the Cyber Cell team to handle chargebacks and customer disputes, ensuring timely recovery to minimize financial losses.
Communicate directly with merchants or customers to clarify and resolve any concerns or questions.
Suggest improvements to existing procedures to better manage risks and help prevent financial losses.
The position involves rotational shifts (including both day and night shifts) and will require handling customer calls as a routine responsibility.

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Required Skills and Qualifications

A Bachelor’s degree in any discipline.
Open to fresh graduates; familiarity with customer service tools or CRM software like Freshdesk is preferred.
Strong interpersonal skills with a polite and professional approach during phone calls and email communication.
Excellent verbal and written communication abilities.
Good listening skills to understand and address concerns from different stakeholders effectively.
High attention to detail, strong organizational and multitasking abilities, and the capability to identify irregular or suspicious activities.

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Key Skills Needed

Familiarity with customer service tools or CRM software like Freshdesk
Good communication skills
Good listening skills

What To Highlight in the Resume?

Knowledge of customer service tools or CRM software like Freshdesk

Why Join this Company?

Razorpay is an established player in the online transactions industry.
Technology is Good. Razorpay is a popular payment gateway in India.
Work experience from Razorpay is valuable.
Onboarding is quick.
Good work culture and work life balance

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Selection Process

The selection process typically involves multiple stages.
1) Online Application: Eligible candidates interested in this job opening need to apply online as soon as possible before links expire.
2) Resume Shortlisting: The technical team of the company will shortlist the resumes based the eligibility and selection criteria.
3) Technical Test/ Interview: Shortlisted candidates have to undergo test/ interview. There could be multiple levels of tests or interviews.
4) HR Interview: Candidates who clear the technical Test/ Interview, have to go through a HR interview.
5) Offer: Finally selected candidates will be provided with an offer.
6) Pre-employment Check: All the selected candidates will have to undergo a background check for the verification of their credentials.
7) Joining the Company: All candidates who have the cleared the pre-employment checks can join the company on a mutually agreed date.

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How to Apply?

Interested candidates meeting the eligibility criteria have to apply at the following link: