Infosys Recruiting Freshers 2024 | Process Executives | Any Graduate
Infosys BPM has invited applications for the recruitment of Process Executive post. It is an entry level position and freshers can apply.
Interested candidates meeting the eligibility criteria can apply online at the earliest.
Candidates can find the links for the job notification, applying online, eligibility criteria and other details here.

Infosys Recruiting Freshers 2024 Details:
Experience: Freshers (0 – 2 years)
Post Name: Process Executive
Qualification: Any Graduate degree
Batch: Recent Batches
Salary: Rs. 4 LPA (expected)
Last Date to apply: As soon as possible
Job Locations: Pune
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Responsibilities
- Resolving customer queries over call
- Queries pertaining to the Credit Cards
- Meeting all KPI targets including Quality, NPS and Schedule Adherence
- Handling escalations and complex queries.
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Active Listening skill
- Analytical skill
- Escalation management
- Handling Difficult Conversation
- Credit Card Fraud knowledge
- Driving advocacy for the client
- Problem solving & decision-making skill
Quest Global Careers 2024 | Software Engineer (0-1 years of experience)
Educational Requirements
Graduate
How to Apply?
- Interested candidates meeting the eligibility criteria have to apply at the following link:
Apply Online
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