Sutherland Off Campus Drive 2026 | New Campus Associates - FY'26

Introduction

Sutherland has announced its New Campus Associates – FY’26 opportunity for fresh graduates looking to begin their professional careers in customer experience and business operations. This is a full-time opportunity for 2026 graduates from a wide range of educational backgrounds, including Arts, Science, Commerce, Engineering, Pharma, MBA and MCA.

The role involves supporting customers through digital and communication channels such as email, chat and social media. Candidates should have good English communication skills, analytical ability and typing skills. The position also requires flexibility to work in shifts, including night shifts.

According to the official job posting, the opportunity is available in Mumbai, Hyderabad, Cochin, Chennai and Bhopal. Candidates must also reside within 25 km of the relevant office location.

1) Job Summary

Company: Sutherland
Job Role: New Campus Associates – FY’26
Job Type: Full-time
Experience: Freshers / 2026 graduates
Qualification: Any full-time UG/PG degree
Eligible Streams: Arts, Science, Commerce, Engineering, Pharma, MBA and MCA
Job Locations: Mumbai, Hyderabad, Cochin, Chennai and Bhopal
Work Schedule: 5 or 6 days per week
Working Hours: 8 hours + 1-hour break
Shift Requirement: Candidates should be flexible to work in shifts, including nights
Additional Facility: Cab facilities are available within 25 km of the office location.

2) Job Description

As a New Campus Associate at Sutherland, candidates will be responsible for supporting customers and helping resolve their questions, requests and concerns.

The role may involve communicating with customers through email, chat or social media. Associates are expected to provide timely responses while following the processes and guidelines established for the relevant program.

Key responsibilities mentioned in the official posting include:

Resolve customer requests and inquiries through email, chat or social channels.
Work toward customer satisfaction and productivity objectives.
Meet applicable contact-center statistics and service-level requirements.
Follow non-disclosure agreements and data-security policies.
Complete required upskilling programs and e-learning courses.
Attend coaching sessions and apply feedback to improve performance.
Maintain schedule adherence and regular attendance.

The position can therefore provide fresh graduates with exposure to customer communication, digital support, workplace processes and professional performance standards.

3) Eligibility Criteria

According to the official posting, candidates must meet the following requirements:

Must be a 2026 graduate.
Must have completed a full-time UG or PG program.
Graduates from Arts, Science, Commerce, Engineering, Pharma, MBA and MCA backgrounds can apply.
Should have excellent verbal and written English communication skills.
Should possess good analytical and typing skills.
Must be willing to work in shifts, including night shifts.
Must reside within a 25 km radius of the applicable Sutherland office.

Who Should Apply?

This opportunity may be relevant for 2026 graduates who:

Are looking for their first full-time corporate opportunity.
Have good written and spoken English.
Are comfortable communicating with customers through digital channels.
Can work according to assigned schedules.
Are willing to learn new processes and technologies.
Can follow data-security and workplace procedures.
Are comfortable receiving coaching and performance feedback.

Who May Not Be a Good Fit?

The role may not suit candidates who:

Are not 2026 graduates.
Are unwilling to work shifts or night shifts.
Prefer a fixed daytime schedule.
Are uncomfortable with customer-facing communication.
Do not meet the stated location requirement.
Have difficulty following structured processes or maintaining assigned schedules.

These points are practical considerations based on the requirements stated in the job advertisement.

4) What Should Be Highlighted in the Resume?

Freshers should keep their resumes concise and relevant to the role. Consider highlighting:

Education: Clearly mention your degree, specialization, college and graduation year.

Communication Skills: Include relevant communication, presentation, group discussion or college activities where appropriate.

Technical Skills: Mention typing, MS Office, basic computer skills and other relevant digital tools you genuinely know.

Projects: Include academic or personal projects that demonstrate problem-solving, teamwork or communication.

Internships: If applicable, mention internships, training or volunteer experiences that demonstrate responsibility and professional skills.

Soft Skills: Teamwork, adaptability, active listening, problem-solving and time management can be relevant to a customer-support-oriented role.

Avoid adding skills simply because they appear in the job description. Your resume should accurately represent your abilities.

5) What Candidates Should Expect During the Recruitment Process? (Selection Process)

The official posting does not specify a detailed selection process or guaranteed number of interview rounds. Therefore, candidates should check the application portal and communications from Sutherland for the latest recruitment instructions.

Candidates can reasonably prepare for areas relevant to the advertised role, such as:

Resume/application screening.
Communication assessment or discussion.
Questions related to customer handling and problem-solving.
Basic analytical and typing skills.
Interview discussions about education, skills and workplace expectations.

The exact process may vary depending on the recruitment program, so applicants should rely on official communication for confirmed details.

6) About the Company

Sutherland is a global digital transformation company that works across areas including artificial intelligence, automation, cloud engineering, advanced analytics, digital engineering and customer experience. The company says it serves global enterprises and combines technology with business-process expertise.

Sutherland has an established presence in India, with Centers of Excellence in Mumbai, Bangalore, Chennai, Hyderabad and Kochi, according to its India/Asia-Pacific information.

7) Why Join This Company?

For fresh graduates, this opportunity can provide exposure to a structured corporate work environment and customer-experience operations.

Potential areas of professional exposure include:

Customer communication
Digital customer support
Business-process operations
Workplace communication
Data-security practices
Performance and productivity standards
Training and upskilling
Coaching and feedback

Sutherland also highlights its work in AI, automation and digital transformation, giving employees exposure to an organization operating across technology and business services.

8) Frequently Asked Questions (FAQ)

Q1. Who can apply for Sutherland New Campus Associates FY’26?

Full-time UG/PG graduates who are 2026 passouts can apply. The posting lists Arts, Science, Commerce, Engineering, Pharma, MBA and MCA among eligible backgrounds.

Q2. Is this a fresher job?

Yes. The opportunity is specifically aimed at the FY’26 campus graduate pool.

Q3. What are the job locations?

The advertised locations are Mumbai, Hyderabad, Cochin, Chennai and Bhopal.

Q4. Is shift work required?

Yes. Candidates must be flexible to work shifts, including night shifts.

Q5. What skills are required?

The job posting specifically mentions excellent verbal and written English, good analytical skills and typing skills.

Q6. Is there a location requirement?

Yes. Candidates must reside within a 25 km radius of the applicable Sutherland office.

Q7. How can I apply?

Interested candidates should apply through the official Sutherland job listing and follow the instructions provided on the application page.

If you meet the eligibility requirements and are interested in starting your career with Sutherland, review the official job description and submit your application through the company’s recruitment portal.

The Apply link is available in the “How to Apply?” section.

Important: Job seekers should never pay money to obtain a job. Always verify recruitment communications through official Sutherland channels and carefully review the application website before submitting personal information.

How to Apply?

Interested candidates meeting the eligibility criteria have to apply at the following link: