Conduent Walk-In Drive: Bengaluru, 27-28 October, 23K In Hand

1) Job Summary

• Company: Conduent Business Services India LLP
• Role: Customer Support, International Voice Process (inbound calls)
• Location: Bengaluru (Whitefield)
• Employment type: Full time, permanent
• Experience: Freshers and candidates with up to 2 years of experience (the listing header shows 0 to 3 years)
• Salary: Freshers up to ₹23,000 in hand per month, and experienced candidates up to ₹28,000 (the listing also shows ₹3.25 to 4.25 lakh per annum)
• Walk-in dates: 27th and 28th October, 10:00 AM to 3:00 PM
• Openings: 1,500, as shown on the listing

2) Job Description

The role involves handling inbound customer calls for international clients. Responsibilities listed include:

• Answering inbound calls and helping customers with queries
• Giving accurate product and service information
• Identifying issues and escalating them to supervisors when needed
• Responding to customer concerns within the turnaround time (TAT)
• Working in night shifts aligned with US time zones

The listing also says candidates must be flexible to work in any shift. Two-way cab transport is mentioned as part of the offer. Key skills tagged include customer service, voice process, international call center, inbound calls, customer handling, and solving queries.

3) Eligibility Criteria

• 0 to 2 years of experience, with interest in voice process (inbound calls)
• Minimum qualification of Intermediate, 12th, PUC, or graduate (the listing notes graduation is not required)
• Good verbal and written English
• Preference for candidates willing to work in the international BPO industry
• Willingness to work night shifts and rotational shifts

Who Should Apply?

• Freshers and recent graduates looking for a first corporate job
• 12th-pass or PUC candidates with strong English communication
• BPO or call center professionals wanting to move into an international process
• People who are comfortable with night shifts and can commute to Whitefield

Who May Not Be a Good Fit?

• Candidates who cannot work night or rotational shifts
• Those who are uncomfortable speaking English on calls
• Anyone looking for a fixed day shift or a work-from-home role
• Applicants who cannot travel to the Whitefield venue on the walk-in dates

4) What Should Be Highlighted in the Resume?

Keep your resume to one page and focused on communication and service skills:

• Education: Mention your highest qualification, institution, and year of passing.
• Communication skills: Highlight spoken and written English, and any presentations, debates, or client-facing work.
• Experience: If you have worked in a BPO or call center, mention the process, call type, and tenure.
• Skills: Add customer handling, problem-solving, active listening, and basic computer knowledge.
• Availability: State clearly that you are open to night and rotational shifts.
• Accuracy: Include only information you can support. Honest details help during verification.

5) What Candidates Should Expect During the Recruitment Process (Selection Process)

The listing does not describe the rounds in detail. Walk-in drives for voice processes usually follow a pattern like this, so treat it as a general guide rather than a confirmed process:

1. Registration: Submit your resume at the venue and mention the HR reference named in the listing, as the post asks.
2. Screening and assessment: This is often a spoken English and listening check.
3. Interview round: Expect questions on communication, customer-handling scenarios, and shift flexibility.
4. HR discussion: This covers salary, shifts, and joining details.
5. Offer and document verification: Selected candidates complete formalities.

Practical tips: Arrive within the 10:00 AM to 3:00 PM window, ideally earlier in the day. Carry printed copies of your resume, a valid photo ID, and your education documents. Speak clearly and confidently, and use the contact details on the official Naukri listing if you have questions. Be careful with any request for payment, since genuine employers do not charge candidates for jobs.

Venue: Conduent Business Services India LLP, Unit A, Level 1, Aviator Building, ITPB, Whitefield Road, Bangalore 560 066.

6) About the Company

Conduent delivers digital business solutions and services across the commercial, government, and transportation sectors. According to its profile, it uses cloud computing, artificial intelligence, and machine learning to help clients and the people they serve. The company has more than 56,000 associates across 24 countries, with its address listed in New Jersey. Its profile lists several workplace recognitions over recent years, including inclusion-related awards and a GovTech 100 listing.

7) Why Join This Company?

• Entry-friendly hiring: Freshers and 12th-pass candidates can apply.
• Clear pay information: The listing states in-hand figures for freshers and experienced candidates.
• Transport support: Two-way cabs are mentioned.
• Employee-reported benefits: These include health insurance, learning and development support, free meals, performance bonuses, and wellness support. Benefits can vary, so confirm them with HR.
• Skill building: International voice work builds communication, problem-solving, and customer-handling skills that carry across industries.
• Large organisation: A global company offers room for internal growth.

8) Frequently Asked Questions (FAQ)

When is the walk-in drive?
On 27th and 28th October, between 10:00 AM and 3:00 PM.

Can freshers apply?
Yes. The listing mentions a fresher salary of up to ₹23,000 in hand.

Is a graduation degree mandatory?
No. Intermediate, 12th, PUC, or graduate candidates are eligible.

Are night shifts required?
Yes. The role involves US time zones, and flexibility across shifts is required.

Is cab facility provided?
The listing mentions two-way cabs. Confirm the eligibility and routes with HR.

Do I need to register online first?
The listing offers a “Continue with Google” option on Naukri and says to mention the HR reference on your resume. Use the official listing for any updates.

Is there any fee to apply?
No. Naukri and genuine employers do not ask for money in exchange for a job.

Disclaimer: This article is for informational purposes only and is not an official Conduent communication. Dates, salary, and requirements may change, so always verify details on the official listing or with the company before attending.

How to Apply?

• Interested candidates meeting the eligibility criteria have to apply at the following link:

Apply Online

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