Wipro Fresher Hiring 2024 | Tech Support Engineer | Any Graduate
Wipro has invited applications for the recruitment of Tech Support Engineer post. It is an entry level position and freshers can apply.
Interested candidates meeting the eligibility criteria can apply online at the earliest.
Candidates can find the links for the job notification, applying online, eligibility criteria and other details here.
Wipro Fresher Hiring 2024 Details:
Experience: Freshers
Post Name: Tech Support Engineer
Qualification: Any Graduate
Batch: Recent Batches
Salary: Rs. 3 – 5 LPA (expected)
Last Date to apply: As soon as possible
Job Locations: Bengaluru
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Job Description
Qualifications
- Graduate
- CCNA or equivalent networking qualifications
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Roles and responsibilities
- Handles direct customer inquiries
Provides technical support to customers. - Troubleshoots and repair solutions.
- Understand network architecture required to support VoIP services.
- Recommends network hardware, software and design elements.
- Answers technical questions, solve technical problems and suggest appropriate workarounds.
- Provides quick and accurate handling of support interactions phone, chat, screen sharing & email.
- Handles and resolve customer inquiries, questions, complaints, and concerns with the highest degree of courtesy and professionalism utilizing all resources available given to Tier 1 Representatives.
- Offers alternative solutions when appropriate if the issue is beyond the representative’s training and scope of responsibility with the objective of resolving the customer’s concerns.
- Adhere to schedules, guidelines, and requirements in accordance with the Company’s set policies and procedures.
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Shift and Location
Night Shift.
Bengaluru
Mandatory Skills
Technical Support
How to Apply?
- Interested candidates meeting the eligibility criteria have to apply at the following link:
Apply Online
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