NTT Data Careers 2024 | Technical Graduate Trainee | Bengaluru/ Noida

NTT Data has invited applications for Technical Graduate Trainee. It is an entry level position and freshers can apply.

Interested candidates meeting the eligibility criteria can apply online at the earliest.

Candidates can find the links for the job notification, applying online, eligibility criteria and other details here.

Post Name: Technical Graduate Trainee

Experience: Freshers

Qualification: BE/BTech/MCA – CS/IT/EEE/ECE, BCA/BSc/ BBA /BCom – Computers

Year of Passing/ Batch: Recent Batches

Pay: Rs. 2.8 to 3 LPA (after training); Rs.8000 – 12000 per month during training

Last Date: Apply as soon as possible

Job Locations: Bengaluru/ Noida

Job Description – Noida positions:

NTT DATA, services. currently seeks a “Service Desk Associate – English’ to join our Office/ Team in “Noida Sector 144 – Noida”

Position’s General Duties and Tasks:

Must have completed Graduation; BTech or equivalent technical degree and or Microsoft certifications would be added advantage.
Answers the customers’ contacts via agreed channels and record reported issues.
Identifies issues, apply fixes and investigate root causes using internal instructions.
Provides technical guidance in activities associated with identifying, prioritizing and resolving problems over telephone, chat and e-mail.
Good technical inclination, logical thinking, solve simple issues on laptop/desktops like internet-related issues, VPN, office related issues, install/uninstall apps, many more

Job Description – Bengaluru Positions:

Role Overview

The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues.
Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc.
Provides quick response to ensure maximum uptime of all users.

Roles & Responsibilities

Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions.
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

Compensation:
For 3 years full time Graduates (BCA/BSc/ BBA /BCom – Computers)

During training period, a stipend of Rs. 8000/- PM will be paid.
After successful completion of the training a salary of Rs 2,80,000 P.A will be paid.

For 4 years full time Engineers (BE/BTech/MCA – CS/IT/EEE/ECE)

During training period, a stipend of Rs. 12000/- PM will be paid.
After successful completion of the training a salary of Rs 3,00,000 P.A will be paid.

About NTT Data:

From strategic consulting to leading-edge technologies, for over 50 years, we’ve been enabling experiences that transform organizations for success, disrupt industries for good, and shape a better society for all.
We enable our clients, as well as society, to move confidently into the digital future. We’re committed to building their long-term success, combining our global reach with local expertise and capabilities to serve our clients in over 50 countries.