Flex Fresher Hiring 2025 | Associate Engineer - Global IT Helpdesk

Flex has invited applications for the recruitment of Associate Engineer – Global IT Helpdesk post. It is an entry level position and freshers can apply.

Interested candidates meeting the eligibility criteria can apply online at the earliest. 

Candidates can find the links for the job notification, applying online, eligibility criteria and other details here.

Flex Fresher Hiring 2025 | Associate Engineer - Global IT Helpdesk

Flex Fresher Hiring 2025 Details:

Experience: Freshers (0 – 2 years)

Post Name: Associate Engineer – Global IT Helpdesk

Qualification: BE/B.Tech, BSC/MSC (IT & Computer science), BCA/MCA

Batch: Recent Batches

Salary: Rs. 4 – 7 LPA (expected)

Last Date to apply: April 22, 2025

Job Locations: Bangalore

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About the Company:

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people’s lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.

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Job Description

The Associate Engineer – Global IT Helpdesk will be based in Chennai , reporting to Senior Manager .

What a typical day looks like:

  • Provide 24/7 IT Support via Chats, Tickets, and Calls
  • L1 Support for Frequently used applications like MS Office, Zoom, VPN, Box, SharePoint etc.
  • First point of contact to handle IT issues from internal users
  • Troubleshoot technical issues through remote desktop connection
  • Modify email distribution list permissions
  • Modify Active Directory groups
  • Software installations and Repairs
  • Document the issues correctly, Handle/escalate the tickets promptly in Ticketing tool like service-now
  • Maintain Service Level Agreement for all the tickets
  • Prompt response to the emails received in the shift

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The experience we’re looking to add to our team:

  • BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics.
  • Experience should be 0-2yrs.
  • Should be willing to work in rotational shifts (including night shifts).
  • Should possess good communications Skills.
  • Should have experience or knowledge in IT Service Desk / Technical troubleshooting.
  • Basic understanding on Operating System (Win 10 & 11).
  • Basic Networking knowledge
  • Basic knowledge of email clients, MS Office, Office 365
  • Ability to execute normal tasks with little supervision
  • Creative and innovative thinker
  • Problem Resolution Skills
  • Customer Service Oriented
  • International BPO background will be an additional advantage

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How to Apply?

  • Interested candidates meeting the eligibility criteria have to apply at the following link:

Apply Online

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