Cognizant Off Campus Drive 2023 | Graduate Trainee | Any Graduate Degree

Cognizant has invited applications for the recruitment of Graduate Trainee post. It is an entry level position and freshers can apply.

Interested candidates meeting the eligibility criteria can apply online at the earliest.

Candidates can find the links for the job notification, applying online, eligibility criteria and other details here.

Experience: Freshers – No experience needed

Post Name: Graduate Trainee

Qualification: Any Graduate degree

Batch: 2021, 2022 & 2023

Salary: Rs.2,52,000 per annum

Last Date to apply: 11 December 2023, 12:00 AM

Job Locations: Bengaluru, Chennai, Kolkata

Job Description:

IT Service Desk is a centralized team that provides technical support to our clients, including troubleshooting and resolution of IT issues and ensuring smooth functioning of their Computer Systems and IT Services.
Today, many organizations leverage AI chat bots to automate and streamline their support processes. AI chat bots use natural language processing to provide instant responses to common user queries and handle simple tasks, reducing the workload on human analysts.
Robotic Process Automation (RPA) is also gaining traction, allowing repetitive and rule-based tasks to be automated, freeing up analysts’ time for more complex issues.

Location

Bengaluru, Chennai, Kolkata. Candidate must be flexible to relocate to any of these locations as per the business requirement & demand.

Eligibility

2021, 2022 & 2023 batch of any 3-year Graduation program (UG full time degree).
Candidates having 50 % in X, XII, Diploma or UG.
Open to Indian nationals only.
Being flexible to any work locations, shift timing, technology.
The final Cognizant onboarding would be subject to satisfactory background verification.
If PAN card is already available, ensure you have both first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card. Background verification will not be successful if the PAN card name and the superset registered name is not matching. If PAN card is not available, kindly do not proceed with the application registration

Key responsibilities

Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.

Role expectations

Associate should be client focused and able to work with users from different communities and cultures across the globe.
Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
Work in shifts and work from office.

Support available from Cognizant (post joining as Full Time Employee)

Compensation Graduate Trainee – 2,52,000 LPA

About Cognizant:

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era.
Its unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.