Accenture Hiring Freshers 2024 | Application Tech Support Practitioner

Accenture Hiring Freshers Details:

Experience: Freshers (0 – 2 years)

Post Name: Application Tech Support Practitioner

Qualification: Any Graduate degree

Batch: Recent Batches

Salary: Rs. 4.5 LPA (expected)

Last Date to apply: As soon as possible  

Job Locations: Bengaluru & Gurgaon

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Job Summary:

As an Application Tech Support Practitioner, you will be responsible for providing exceptional technical support to clients, utilizing your deep product knowledge to accurately define and resolve issues.

Your typical day will involve interfacing with clients and ensuring world-class systems are running smoothly.

Roles & Responsibilities:

Provide exceptional technical support to clients, utilizing deep product knowledge to accurately define and resolve issues. – Interface with clients to ensure world-class systems are running smoothly.

Design and interpret resolutions based on deep product knowledge.

Maintain exceptional communication skills to ensure quality service delivery.

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Professional & Technical Skills:

Must To Have Skills:

Service Desk Management.

Good To Have Skills:

Knowledge of ITIL framework.

Strong understanding of technical support processes and procedures.

Experience with ticketing systems such as ServiceNow or Remedy.

Excellent communication and interpersonal skills.

Additional Information:

The candidate should have a minimum of 0-2 years of experience in Service Desk Management.

The JOB FAMILY and PROJECT ROLE information are not for candidate’s experience.

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How to Apply?

• Interested candidates meeting the eligibility criteria have to apply at the following link:

Apply Online – Bengaluru

Apply Online – Gurgaon

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