Wipro Walk-in Drive in Bengaluru: Urgent Hiring for Freshers with Communication Skills

Introduction

Wipro is holding a walk-in drive in Bengaluru for freshers and candidates with up to one year of experience. The role is in IT support and voice or blended service desk work, and it suits graduates who communicate clearly and are comfortable with rotational shifts. This guide covers the role, eligibility, resume tips, and what to expect on the day.

1) Job Summary

Company: Wipro
Walk-in dates: 13th to 15th October
Timing: 10:00 AM to 12:00 PM
Location: Bengaluru, Karnataka
Experience: 0 to 1 years
Salary: Not disclosed in the listing
Role: Technical Support (Voice / Blended)
Industry: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment type: Full time, permanent
Openings: 6 (as shown on the listing)
Education: Any graduate

Venue: Wipro Limited, SJP2, Doddakannelli, Sarjapur Road, Bengaluru, 560035 (opposite Mori Gate bus stop). The listed contact is Pallavi.

2) Job Description

As a Support Analyst, you help end users with application problems, system administration issues, and network concerns. The listed responsibilities are:

Diagnose, prioritise, troubleshoot, and resolve IT incidents reported by users through telephone, chat, email, or walk-ins
Identify and escalate tickets that need urgent attention
Log all contacts and record activities and results accurately in the incident management tool
Handle and resolve helpdesk requests
Take ownership of user problems and update users on progress in a timely way
Maintain a high standard of customer service and follow service management principles
Work in a 24×7 environment with rotating shifts and rotating week-offs

Wipro is looking for freshers with excellent communication who are ready to work in rotational shifts, including night shifts.

Key skills listed: Service Desk, Helpdesk, IT Service Desk, Voice Process.

3) Eligibility Criteria

Any graduate degree (UG in any stream)
0 to 1 years of experience, with freshers welcome
Excellent spoken and written communication
Willingness to work rotational shifts, including nights
Ability to commute to or stay near the Sarjapur Road location

Who Should Apply?

Fresh graduates who want to start in IT support or customer-facing roles
Candidates who speak clearly and politely on calls
People who stay patient while helping others solve problems
Those comfortable with a 24×7 operation and changing schedules
Candidates interested in learning ticketing tools and service management

Who May Not Be a Good Fit?

Candidates who cannot work night shifts or rotating week-offs
Anyone uncomfortable with voice-based work, since calls are central to the role
Applicants wanting a fixed day shift with fixed weekends
Those who dislike documentation, since every interaction must be logged accurately
Candidates who cannot attend in person during the walk-in window

4) What Should Be Highlighted in the Resume?

Keep your resume to one clean page and match it to the role.

Communication skills: Mention presentations, group discussions, debates, internships, or any customer-facing work.
Basic IT knowledge: List computer fundamentals, MS Office, and any exposure to troubleshooting, networking, or support tools.
Customer service mindset: Include volunteering, part-time jobs, or college event roles where you helped people.
Shift flexibility: Add a line saying you are open to rotational and night shifts.
Education details: Give your degree, college, year of passing, and score.
Accuracy: Avoid spelling errors and exaggerated claims, because interviewers will test what you write.

Bring several printed copies of your resume, since this is an in-person drive.

5) What Candidates Should Expect During the Recruitment Process (Selection Process)

The listing does not detail the rounds, but walk-in drives for similar service desk roles usually follow this pattern:

Registration: Arrive within the stated timing, 10:00 AM to 12:00 PM, with your resume and documents.
Initial screening: Recruiters check your profile and basic eligibility.
Communication assessment: Expect a spoken English check, and possibly a written or typing test.
Interview: You may be asked about your background, your understanding of IT support, and your comfort with night shifts.
Document verification: Selected candidates may need to share educational and identity documents.

Documents to carry: Resume, government photo ID, and educational certificates. Arriving early helps, as walk-in queues can be long.

Important: Wipro states that it does not ask candidates for payment of any kind for employment. It also warns about fake job offers that ask for cash deposits. Naukri gives a similar warning about fraudsters asking for registration or refundable fees. Never pay anyone to secure a job.

6) About the Company

Wipro Ltd (NYSE: WIT) is a global information technology, consulting, and outsourcing company. According to its profile on the listing, it has about 170,000 employees serving clients in more than 175 cities across 6 continents. Wipro offers services built on industry experience, technology expertise, and emerging-technology Centers of Excellence. It also states a commitment to integrity and sustainability.

7) Why Join This Company?

Entry point into IT services: A support analyst role teaches ticketing, troubleshooting, and customer handling.
Permanent role: The listing describes the position as full time and permanent.
Employee-reported benefits: On Naukri, employees mention learning and development support, health insurance, transport support, health and wellness support, free meals, and performance bonuses. These are not guaranteed for every role, so confirm them during the process.
Skill building: Service desk experience builds communication, problem-solving, and time-management skills that carry across IT careers.
Large organisation: Wipro’s scale offers exposure to varied clients and teams.

8) Frequently Asked Questions (FAQ)

Who can attend the walk-in?
Any graduate with 0 to 1 years of experience and good communication skills.

What are the walk-in dates and timing?
13th to 15th October, from 10:00 AM to 12:00 PM.

Where is the venue?
Wipro Limited, SJP2, Doddakannelli, Sarjapur Road, Bengaluru, 560035, opposite Mori Gate bus stop.

Is the salary mentioned?
No, it is listed as not disclosed. Ask the recruiter during the process.

Will I have to work night shifts?
Yes, the role involves a 24×7 environment with rotating shifts and week-offs.

Do I need prior IT experience?
Freshers are welcome. Basic computer and troubleshooting knowledge helps.

Is any fee required?
No. Wipro says it does not accept payment from candidates for employment.

Disclaimer: This article is for informational purposes only and is not affiliated with Wipro. Dates, venues, and requirements may change, so verify the latest details on the official Naukri listing before attending.

How to Apply?

Interested candidates meeting the eligibility criteria have to apply at the following link: