IBM Recruiting Freshers 2024 | Technical Support Engineer

IBM has invited applications for the recruitment of Technical Support Engineer post. It is an entry level position and freshers can apply.

Interested candidates meeting the eligibility criteria can apply online at the earliest.

Candidates can find the links for the job notification, applying online, eligibility criteria and other details here.

IBM Recruiting Freshers 2024 Details:

Experience: Freshers

Post Name: Technical Support Engineer

Qualification: Bachelor’s or Master’s degree

Batch: Recent Batches

Salary: Rs. 7 LPA (expected)

Last Date to apply: As soon as possible

Job Locations: Bangalore

Website: www.ibm.com

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Your Role and Responsibilities

Join the team building the next-generation partner solutions at Apptio. The Partner Technology Services team will work closely with our partner ecosystem and internal teams to develop and bring to market joint solutions. This role involves understanding the technical needs of our partners, architecting solutions that serve both our partners and customers, and being the technical liaison between our company and partner organizations. Provide technical support and training to our partners to ensure successful implementation and adoption of joint solutions.

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Required Technical and Professional Expertise

Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion.
Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc…)
Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.
Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices.
Collaborate with other departments in the company to achieve customer satisfaction.

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Preferred Technical and Professional Expertise

Knowledge and application of relational database concepts.
Basic programming skills and web development understanding, e.g. Ruby on Rails, JAVAScript, HTML, CSS, SQL
Experience with Cloud computing (AWS/Azure/GCP)
Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.
Skilled at completing technical design via iterative mockups.
Specific knowledge and application of IT services and financial
management including budgeting cost allocations, capital & operating
expense handling, program portfolio management, and application /infrastructure support.
Operational knowledge of IT infrastructure domains including data centers,
network / communications, server utilization, virtual environments, storage, and application development & maintenance.
Strong analytical and problem solving skills.

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How to Apply?

Interested candidates meeting the eligibility criteria have to apply at the following link: