Wipro Hiring Freshers 2025 | System Engineer | Chennai

Wipro Hiring Freshers 2025 Details:

Experience: Freshers

Post Name: System Engineer

Qualification: BE, BTech, ME, MTech, BCA, MCA, BSc (CS/IT), MSc (CS/IT)

Batch: Recent Batches

Salary: Rs. 4 – 5 LPA (expected)

Last Date to apply: As soon as possible  

Job Locations: Chennai

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Job Description

Do

• Excellent communication skills
• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc., over Remote Support
• Answer incoming calls and respond to customers emails in timely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources and Offer Solutions to customers.
• Research, identify, and resolve customer complaints using applicable software.
• Route calls and tickets to appropriate resources and Domains who can best support he user,
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Create SOPs for new issues and resolutions given.
• Complete call logs and reports.

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How to Apply?

• Interested candidates meeting the eligibility criteria have to apply at the following link:

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