Guidewire Internship 2024 | Global IT Help Desk Intern | Bangalore
Guidewire has invited applications for the recruitment of Global IT Help Desk Intern post. It is an entry level position and freshers can apply.
Interested candidates meeting the eligibility criteria can apply online at the earliest.
Candidates can find the links for the job notification, applying online, eligibility criteria and other details here.
Guidewire Internship 2024 Details:
Experience: Freshers
Post Name: Global IT Help Desk Intern
Qualification: Pursuing final year or completed BE/BTech/BS in Computer Science Engineering
Salary: Upto 9 LPA (expected)
Last Date to apply: As soon as possible
Job Locations: Bangalore
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Job Description:
Intake: May/June 2024
Duration : 6 months
- Guidewire Software (NYSE: GWRE) is seeking an individual to join the Business Technology team as a Global Help Desk Intern.
- Guidewire serves a global community of more than 350 insurers of all sizes and lines of business in more than 30 countries. Community feedback enables us to stay at the forefront of what is happening all over the P&C world and to incorporate insights into the design of our platform to be truly customer centric.
- This role will provide key support to our users as part of the Global Help Desk (GHD) team. The candidate will be involved in system configurations, supporting applications, computer setups, process documentation and other tasks based on departmental need and candidates’ skillset. We are looking for someone who is a proactive, quick learner with both independent tendencies and interdependent awareness. This person will be a team-player, and should enjoy solving new challenges every day.
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Intern skills and experience:
- Pursuing final year or completed BS/BE/B.Tech in Computer Science Engineering
- Experience with Windows 10 and/or OS X and MS Office applications
- Zest to learn and ability to rapidly absorb new technologies
- Desire to work in a fast-paced environment
- Excellent verbal and written communication and interpersonal skills
- Collaborative work ethic and a team-player at heart
- Demonstrated agile, systematic problem-solving approach and skills
- Strong interpersonal skills, sense of ownership, and drive
- Position is onsite minimum of two days in office.
Primary Intern Responsibilities:
- Assist in working on Global Help Desk tickets and projects such as
- Documenting current and new processes within the Global Help Desk and BT Teams
- Configuring Windows and Mac hardware (laptops) for end-users.
- Assisting with new hire setups, hardware inventory updates, hardware disposal, etc.
- Other ad-hoc tasks related to our Global Help Desk team’s needs
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What you will learn:
- Understanding of ITIL processes and ticketing systems
- Exposure to imaging Windows and Mac hardware
- Functional experience with ticketing systems and reporting
- Develop proficiency in commonly used applications such as Google Workspaces
- Opportunities to collaborate and work closely with Engineers and Technicians as well as with the wider Business Technology team
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
How to Apply?
- Interested candidates meeting the eligibility criteria have to apply at the following link:
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