eClerx Recruiting Freshers 2024 | Analyst | Any Graduate | Pune

eClerx Recruiting Freshers 2024 Details:

Experience: Freshers

Post Name: Analyst

Qualification: Bachelor’s degree in any field

Batch: Recent Batches

Salary: Upto Rs. 4 LPA (expected)

Last Date to apply: As soon as possible  

Job Locations: Pune

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Job Description
What will you do?

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

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What are your Key Responsibilities?

• Review tickets/ order IDs base on input documents provided by client
• Communicate effectively to take appropriate steps to resolve customer’s problems
• Checking status of services on account in client tools
• Excellent multi-tasking and creative problem solving skills
• Ability to act swiftly and decisively when dealing with critical situations – ability to assess situations and initiate appropriate action
• Updating order details status in internal as well as client tools
• Should be able to create daily report and share with client base
• Meet process expectations with high quality standards and adherence to SLAs
• Works collaboratively with team & Project Manager to ensure timely delivery of project

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What Skills you should have?

• Fresher or 1-year experience in
  Possess good working knowledge of Excel and PowerPoint
• Ability to develop and analyze ticket
• Proven ability to self-check work to ensure results are error-free
• Ability to communicate effectively with clients
• Ability to work in a high-energy, quickly changing, and demanding environment including working in rotational shifts

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If this sounds like you then you are our kind of person

• Bachelor’s degree in any field

About eCerx

At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value.

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How to Apply?

• Interested candidates meeting the eligibility criteria have to apply at the following link:

Apply Online

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