Cognizant Fresher Hiring 2024 | Process Executive - Data | Any Graduate

Cognizant Fresher Hiring 2024 Details:

Experience: Freshers

Post Name: Process Executive – Data

Qualification: Any Graduate Degree

Batch: Recent Batches

Salary: Rs. 3 – 5 LPA (expected)

Last Date to apply: As soon as possible  

Job Locations: Hyderabad

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Job Summary

We are seeking a Process Executive – P&C with 0 to 2 years of experience to join our dynamic team. The ideal candidate will have technical skills in Office 365 Customer Service and MS Excel along with domain expertise in Workers Comp – Care Management Workers Comp – Policy Admin and Workers Comp – New Business. This hybrid role involves rotational shifts and requires proficiency in Bengali (Read/Write Speak).

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Responsibilities

• Provide exceptional customer service by addressing client inquiries and resolving issues efficiently.
• Utilize Office 365 tools to manage and organize daily tasks and communications.
• Maintain and update records in MS Excel to ensure data accuracy and accessibility.
• Assist in the administration of Workers Comp policies ensuring compliance with regulations.
• Support care management processes by coordinating with healthcare providers and clients.
• Facilitate new business processes by gathering and verifying necessary documentation.
• Collaborate with team members to streamline workflows and improve service delivery.
• Monitor and report on key performance indicators to track progress and identify areas for improvement.
• Conduct regular audits of policy and care management records to ensure compliance and accuracy.
• Provide training and support to new team members on processes and tools.
• Communicate effectively with clients and stakeholders in Bengali both verbally and in writing.
• Adapt to rotational shifts ensuring coverage and support during all operational hours.
• Contribute to the continuous improvement of processes and procedures to enhance efficiency and client satisfaction.

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Qualifications

• Demonstrate proficiency in Office 365 applications for task management and communication.
• Exhibit strong customer service skills with the ability to resolve issues promptly.
• Show expertise in MS Excel for data management and reporting.
• Possess domain knowledge in Workers Comp
• Care Management Policy Admin and New Business.
• Communicate fluently in Bengali both in reading/writing and speaking.
• Adapt to a hybrid work model with rotational shifts.

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How to Apply?

• Interested candidates meeting the eligibility criteria have to apply at the following link:

Apply Online – link1

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