HCLTech Mega Walk-In Drive: 17-19 Mar 2025 | Customer Support Executive | Any Graduate

HCLTech has invited applications from fresh graduates for Mega Walk-In Drive on 17-19 Mar 2025 for the post of Customer Support Executive in Noida. It is an entry level position and freshers can apply.

Interested candidates meeting the eligibility criteria can apply online at the earliest.

Candidates can find the links for the job notification, applying online, eligibility criteria and other details here.

HCLTech Mega Walk-In Drive: 17-19 Mar 2025 Details:

Experience: Freshers (0 – 3 years)

Post Name: Customer Support Executive

Qualification: Bachelor’s degree

Batch: 2022, 2023, 2024

Salary: Rs. 2 – 3.5 LPA (expected)

Walk-In Date: 17th – 19th March , 11.00 AM – 2.00 PM

Walk-In Location: HCL Technologies: – A- 8 & 9, Sector 60, Noida, Uttar Pradesh– 201301

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Job description

Walk-In Drive for Customer Support Executive HCL Tech

Profile – Voice, customer service.
HCL Tech Hiring for UK / US Voice Process 17th March-25 to 19th -March-25 Walk in directly.
Designation: Customer Care Representative-Freshers and experienced
Any Grad/UG can apply (No Regular Students / No Law Graduate)
For Fresher’s role B.tech ,M.tech, BCA and MCA candidate is not eligible
Experience 0 to 3 Years
If experience, then only in international Voice process customer service
Interview Location: – HCL Technologies: –
A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
Work Location: Noida Sec-144
Two Ways Cabs Available
Walk-in Date- 17th March-25 to 19th -March-25
Timing- 11am-2pm

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Job Description – Customer Service Executive

Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK /US customers.

Work Experience & Qualification criteria:

Excellent communication skills – both verbal and written – with a professional telephone etiquette
Helpful, empathetic, and enthusiastic about customer service
Freshers in UK/US Inbound calling preferably in Banking domain

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Responsibilities:

Answer all inbound queries as per call flow procedure.
Adherence to process to ensure high quality and customer service.
Follow escalation procedures for issues uncontrollable at agent level First call resolution.
Break schedule adherence.
Involvement in motivational activities, implementing feedback given during monitoring sessions.
Updating various logs like escalation log, complaint tracker etc.
Ensuring data security – proprietary data of customers

Contact Person- Priyanka Shastri

([email protected])

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How to Apply?

Interested candidates meeting the eligibility criteria have to apply at the following link: