Accenture Fresher Hiring 2024 | Infra Tech Support Practitioner

Accenture has invited applications for the recruitment of Infra Tech Support Practitioner post. It is an entry level position and freshers can apply.

Interested candidates meeting the eligibility criteria can apply online at the earliest.

Candidates can find the links for the job notification, applying online, eligibility criteria and other details here.

Accenture Fresher Hiring 2024 Details:

Experience: Freshers (0 – 2 years)

Post Name: Infra Tech Support Practitioner

Qualification: Any Bachelor degree

Batch: Recent Batches

Salary: Rs. 3.5 – 4.5 LPA (expected)

Last Date to apply: As soon as possible

Job Locations: Gurgaon

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Job Description

Project Role : Infra Tech Support Practitioner

Project Role Description :

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/ software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/ vendors/ brands.
Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills : Service Desk Management, Service Desk Voice Support
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : Bachelor Degree

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Job Summary:

As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products.
Your typical day will involve providing hardware/ software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/ vendors/ brands.
You will also be responsible for L1 and L2/ basic and intermediate level troubleshooting.

Roles & Responsibilities:

– Provide technical support and maintenance of production and development systems and software products.

– Implement technology at the operating system-level across all server and network areas, and for particular software solutions/ vendors/ brands.

– Troubleshoot and resolve issues at L1 and L2/ basic and intermediate level.

– Collaborate with cross-functional teams to ensure timely resolution of issues.

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Professional & Technical Skills:

– Must To Have Skills: Service Desk Voice Support, Service Desk Management.

– Good To Have Skills: Knowledge of ITIL processes.

– Strong understanding of operating systems, networks, and hardware.

– Experience in troubleshooting and resolving technical issues.

– Excellent communication and interpersonal skills.

Additional Information:

– The candidate should have a minimum of 0-2 years of experience in Service Desk Management.

– The ideal candidate will possess a strong educational background in computer science or a related field.

– This position is based at our Gurugram office.

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How to Apply?

Interested candidates meeting the eligibility criteria have to apply at the following link: